FAQ

  • No referral is needed however if you have reports or scans relevant to your appointment, we ask you to bring them along to ensure we are fully informed when we treat you.

  • Yes, you are welcome to bring your kids with you to your appointments. We understand that finding childcare can be challenging, so we do our best to accommodate families. Babies can also join in on our sessions in the pram or on mum. Your comfort and convenience are our priorities.

  • Yes, parking is available. We offer both street parking and a carpark located underneath the clinic. Additionally, there is wheelchair access at the Coronation Ave entrance to ensure convenience for all our visitors.

  • Yes you can. Please request an EPC plan from your GP and provide our clinic details and you can see one of our Osteopaths

  • Yes, HICAPS is available in our clinic.

  • Yes, please see a detailed list here

  • At Athletica Health + Wellness, we distinguish ourselves from other clinics through our holistic, integrative approach to health care. Unlike conventional clinics where you may encounter fragmented care, we offer a unified, multi-disciplinary team that collaborates to address all aspects of your well-being. Our dedicated professionals in Osteopathy, Massage, Naturopathy, and Acupuncture work together to create personalised treatment plans that consider your muscular, gut, and hormonal health as interconnected systems. This comprehensive care model ensures that you receive cohesive, continuous support, empowering you to achieve lasting health improvements and a more fulfilling quality of life.

    At Athletica Health + Wellness, your journey to better health is guided by a commitment to understanding and addressing your unique needs with compassion and expertise

  • The easiest way to book an appointment with us is to schedule your appointment online! We recommend scheduling your appointment as far in advance as possible to guarantee your time on our table. To ensure your appointment is booked, please check that you receive a confirmation email.

  • Once your appointment is booked, you will be emailed a health intake form. All of our intake forms are digital and must be filled out online prior to your appointment time. The form covers any recent injuries, surgeries, health conditions, areas of experienced pain/tension, medications you are currently taking, and includes a waiver to sign at the end. This information is confidential and will only be seen by our massage therapist to ensure there are no contraindication for your massage treatment.

  • We require 24 hours' notice to avoid our late-cancellation fee, which is the full price of your scheduled service. Unforeseen events such as car problems, business meetings, and children's illnesses are valid reasons to cancel a massage appointment. However, we ask that you call if you cannot keep your appointment. Our cancellation policy is in place to protect our time and income. Less than 24 hours' notice can make it difficult to fill last-minute slots on our schedule. You can notify us about your schedule by calling, texting, or rescheduling your appointment online.

  • We accept cash, credit/debit cards, as well as checks.

  • We offer gift certificates that are available for purchase online and can be printed at home. We also have gift certificates available for purchase in-studio.